How to Manage Your Tags - SuperIDs by Dynotag

Most of the time, you don’t need this page. To update the information shown by your tags (like your medical info, pet details, or contact information), click the orange Edit Info button on the My Records page. That’s where you manage your actual information.

This page is for tag-specific operations like linking a tag to a different record, getting QR codes, or managing aliases.

Understanding Tags vs. Records

Here’s the key concept:

Records contain your information (medical details, pet info, contact data)
Tags are the physical products (keychains, wristbands, stickers) that link to those records

Think of tags as pointers: When someone scans your tag, they see the information in the record it’s linked to. The tag itself doesn’t store your information—it just links to it.

This design means:

Multiple tags can link to one record. Create one Medical ID record and link your pendant, wristband, and wallet card to it. Update once, update everywhere.
One tag can only link to one record at a time. But you can change which record a tag links to whenever needed.

When You Need to Manage Tags

Most daily use happens in your records. But you’ll work with tag-specific functions when you need to:

Link a new tag to an existing record (instead of creating a new one)
Change which record a tag links to
Get the QR code for a specific tag
Set up a custom alias (like dynotag.com/a/YourName instead of dynotag.com/1234-5678)
Preview how a tag scan looks to others
Replace a damaged tag under warranty
Factory reset a tag to remove it from your account

Accessing Tag Functions

All tag management happens from the My Records page:

Find the record that has the tag you want to manage
Look below the record’s orange “Edit Info” button—you’ll see the tags linked to that record
Click the three-dot menu (⋮) next to any tag
Choose your action from the menu

Tag Menu Options

Link to Different Record

Switch this tag to point to a different record in your collection. The system will show you compatible records based on the tag type.

Example: You have a Medical pendant linked to “My Medical ID” record. You create a new “Emergency Medical Info” record with updated information. Use this option to point the pendant to the new record instead.

Unlink from Record

Remove the connection between this tag and its current record. The tag will be “parked” in your collection and shown at the top of your My Records page until you link it to a record again.

When to use this: You want to temporarily deactivate a tag or prepare it to link to a different record later.

Set Alias

Create a memorable custom name for your tag’s URL. Instead of dynotag.com/1234-5678, you can use dynotag.com/a/JohnMedical.

Aliases work like vanity license plates—first come, first served. Once you claim an alias, it’s yours as long as the tag stays in your collection.

View QR Code

Display and download the QR code for this specific tag. You’ll see:

The tag’s web address (URL)
A downloadable QR code image
Options to save or print the QR code

Use cases: Creating backup cards, adding QR codes to documents, or sharing your tag digitally.

Preview Tag Scan

See exactly what others will see when they scan this tag. This opens your record in “viewer mode” just like a finder would experience it.

Perfect for testing: Check that your information displays correctly, password protection works, and all sections appear as intended.

Warranty Replace

Start the self-service warranty replacement process for a damaged or defective tag. The system will guide you through the steps.

Factory Reset

Completely remove this tag from your account and erase all its settings. After reset, the tag returns to “new” status and can be activated by you or someone else.

⚠️ Warning: This action cannot be undone. The tag will be completely disconnected from your account.

Tag Settings

Access tag-specific settings including:

Tag Title: A description for your reference (e.g., “Blue Medical Wristband” or “Black Samsonite Luggage”)
Tag Image: Upload a photo of the item this tag is attached to (helpful when multiple tags link to one generic record)

Common Workflows

Activating a New Tag and Linking to an Existing Record

Scenario: You already have a Medical ID record with a pendant. Now you want to link your new Medical wristband to the same record.

Activate your new tag using the “Activate a New Tag” button
During activation, when asked about the record, choose “Link to existing record”
Select your existing Medical ID record from the list
Edit your record to ensure it’s up to date

Result: Both tags now show the same medical information. Update the record once, and both tags reflect the change.

Switching a Tag to a Different Record

Scenario: You have a tag on your laptop linked to a generic “Contact Info” record. Now you want it to link to your detailed “Business Asset” record instead.

On My Records, find the tag you want to change
Click its three-dot menu (⋮)
Select “Link to different record”
Choose your “Business Asset” record from the list
Confirm the change

Result: The tag now points to the new record. Anyone scanning it will see your business asset information instead of the contact info.

Creating a Custom Alias

Scenario: You want your Medical ID tag to use dynotag.com/a/EmmaSmith_Medical instead of the default number.

Find your Medical ID tag
Click its three-dot menu (⋮)
Select “Set Alias”
Enter your desired alias (e.g., “EmmaSmith_Medical”)
Save if the alias is available

Result: Your tag now works with both the original URL and your custom alias.

Important Notes

Tags Can Only Link to Compatible Records

You can’t link any tag to any record. For example:

Property tags cannot link to Medical-type records

The system automatically shows you only compatible options when linking or switching records.

Unlinked Tags Appear at the Top

When a tag isn’t linked to any record, it appears at the top of your My Records page with a prompt to link it. This makes it easy to find tags that need attention.

Password-Protected Records and Multiple Tags

If your record is password-protected, remember: viewers must enter the Key Code printed on the specific physical tag they’re scanning. Each tag has its own unique Key Code.

Example: If someone finds your Medical wristband, they’ll use the Key Code printed on that wristband—not the one from your pendant.

Quick Start