Privacy - SuperIDs by Dynotag

This privacy policy applies to the Dynotag website and all related services. It covers both online and offline collection, storage, processing, and transfer of personal information.

What Information We Collect

We only collect information you voluntarily give us or that is necessary to provide our services.

Personally Identifiable Information (PII): name, email, mailing address, phone, IP address.
Non-Personally Identifiable Information (NPI): anonymous usage data and tag metadata.
Analytics Data (via Google Analytics): page views, visits, device type, rough location from IP, referral source, and basic interactions.

How We Use Information

We use your data to:

Deliver and improve our smart-tag and QR-code services
Respond to support requests
Analyze site usage with Google Analytics to make the site faster and easier to use
Comply with legal obligations

We never sell your personal information.

Cookies and Analytics

We use cookies so the site works correctly and to understand how visitors use it.

Google cookies track visits and what pages you view. This helps us improve the site. We do not use these cookies for advertising or cross-site tracking.

You can block or delete cookies in your browser settings or use the Google Analytics Opt-out at any time.

Analytics data is kept for 14 months and then automatically deleted.

Where We Process Data

All data is processed in the United States.

Disclosure to Third Parties

We do not sell or trade personal information. We only share with trusted service providers who are contractually required to keep your data safe:

Service	Purpose
Amazon Web Services	Hosting & storage
Google Analytics	Site analytics (visits & page views)
Google Web Platform	Maps & geolocation services
Google Business Services	Messaging & storage
Stripe	Secure payment processing
PayPal	Alternative payment processing
Mailgun	Email delivery & notifications
WordPress	Documentation site
Streak	Customer support & CRM

We may also disclose information when required by law or to protect safety and rights.

Your Choices and Rights

You can always ask to see, correct, or delete your personal data. Just email us at privacy@dynotag.com.

Children’s Privacy

Our services are not directed to anyone under 13. We delete any such data if we become aware of it.

Access & Accuracy

You can update or correct your information at any time through your account or by contacting us.

Security

We use industry-standard measures (SSL encryption, access controls, etc.) to protect your data, but no method is 100 % secure.

Redress & Enforcement

If you have concerns, contact us and we will investigate and resolve the issue within 30 days. We regularly review our practices for compliance.

Data Retention & Rights

We keep personal data only as long as needed for the purposes above or as required by law. You may request deletion at any time.

Online Privacy Policy Only

This policy applies only to information collected through our website and online services.

EU Residents (GDPR)

You have the right to access, rectify, erase, restrict, or object to processing, and to data portability. Contact us to exercise these rights.

US Residents (CCPA/CPRA)

California residents have the right to know what data we collect, to delete it, and to opt out of any sale (we do not sell data). Contact us to make a request.

Changes to Policy

We may update this policy. Significant changes will be announced on the site at least 30 days in advance.

Contact Us

Mail:
Dynotag, Inc.
14107 SE 83rd St
Newcastle, WA 98059-3454
United States

Phone: +1.800.257.9067
Email: privacy@dynotag.com