Record View Log and View Notification Emails

What is “View Logging” and how does it work?

Dyotag Smart IDs come with advanced “View Logging” capabilities.

Every time a tag is viewed, the system displays the contents of the Info Record the tag is linked to.

For example, user Lisa miller

  • Has a SuperAlertID MedID pendant with ID 1234-5678,
  • Lisa’s tag is linked to Lisa’s Medical ID record named “Lisa Miller -Medical ID”

Now, imagine Lisa’s Medical ID pendant is viewed (either by scanning the QR code or visiting the web address dynotag.com/1234-5678)

The Dynotag System does the following:

  • Look up the information record linked to tag 1234-5678
  • If a record is found, display its contents in accordance with record’s security settings.
  • At that time, IF in the record’s “View Notification” settings
    • Ask Viewer’s Browser for Location Information” is set (default),
      then the viewer will be requested to share the device location.
      The viewer may accept or decline this request.
  • Then, the the record’s “View Notification” settings will be inspected for:
    • Email when viewed
      • Always – An email will be sent for every viewing of the record.
      • Never – No email will be sent.

What are the settings that determine “View Logging” and “View Notification”?

By default, the information record settings are as follows: (email address can be set by owner – will default to account owner notification email).

  • A record’s Access Log is where all view events are logged for the record. Because a record can have multiple tags linked to it, the Tag ID used to view the record is shown.
  • In view events where the viewer shares the location of the device, a map link is inserted into the log entry, with estimated precision.
  • When the location request is declined, the system logs the viewer’s IP address and a rough guess of where the view took place.

In all cases, the time of the view event is logged.

Where do I see the “View Log” for my record?

Your record’s “View Log” is accessible from the “Record Dashboard”.

  1. In “My Records” screen, click the orange button for the record of interest.
    That will place you in the “Basic Information” section of the record dashboard.
  2. Click the “Other Sections” button to go to the Record Dashboard Top level screen, where you can see all the record sections and operations.
  3. Click the “Access Log” icon in the record dashboard – so that section is expanded. All recent accesses to the record will be shown,

A note on “Notification Email” rate limiting

Under certain conditions, there may be a lot of view notification events, each of them ending up in an email. In order to prevent flooding of such messages, your “My Account” page has a setting under the “Advanced” section at the bottom: Max Emails Per Hour. This number is used to limit the maximum number of View Notification emails the system will send in one hour.

For example, if the limit is 5 messages/hour and there are 8 view events, you will receive 5 view notification messages, then remaining messages will be bundled together and be sent the following hour as a single message.