Tag View Log and View Notification Emails

Dyotag Smart IDs come with advanced “View Logging” capabilities.

Every time a tag is viewed, the system displays the contents of the Info Record the tag is attached to are displayed.

For example, user Lisa miller

  • Has a SuperAlertID MedID pendant with ID 1234-5678,
  • Lisa’s tag is attached to Lisa’s Medical ID record named “Lisa Miller -Medical ID”

Now, imagine Lisa’s Medical ID pendant is viewed (either by scanning the QR code or visiting the web address dynotag.com/1234-5678)

The Dynotag System does the following:

  • Look up the information record attached to tag 1234-5678
  • If a record is found, display its contents in accordance with record’s security settings.
  • At that time, IF in the record’s “View Notification” settings
    • Ask Viewer’s Browser for Location Information” is set (default),
      then the viewer will be requested to share the device location.
      The viewer may accept or decline this request.
  • Then, the the record’s “View Notification” settings will be inspected for:
    • Email when viewed
      • Always – An email will be sent for every viewing of the record.
      • Never – No email will be sent.

By default, the information record settings are as follows: (email address can be set by owner – will default to account owner notification email).

  • A record’s Access Log is where all view events are logged for the record. Because a record can have multiple tags attached to it, the Tag ID used to view the record is shown.
  • In view events where the viewer shares the location of the device, a map link is attached to the log, with estimated precision.
  • When the location request is declined, the system logs the viewer’s IP address and a rough guess of where the view took place.

In all cases, the time of the view event is logged.

Under certain conditions, there may be a lot of view notification events, each of them ending up in an email. In order to prevent flooding of such messages, your “My Account” page has a setting under the “Advanced” section at the bottom: Max Emails Per Hour. This number is used to limit the maximum number of View Notification emails the system will send in one hour.

For example, if the limit is 5 messages/hour and there are 8 view events, you will receive 5 view notification messages, then remaining messages will be bundled together and be sent the following hour as a single message.