When to Disable a Tag
You may want to temporarily disable a tag in situations like:
- Lost tag – A Medical ID tag is misplaced and you don’t want anyone to access your information, even non-password protected parts
- Temporary suspension – You’re not using a tag for a while but plan to use it again later
- Security concern – You want to prevent access until you update the information on the tag
When a tag is disabled, no one can view any information on it, even parts that aren’t password protected.
How to Disable a Tag
From My Records Page
- Click Save at the top of the page
- Find the tag you want to disable (shown as a gray button under your record)
- Click on the Tag ID or (⋮) menu
- Navigate to Tag Settings
- Uncheck the Enable Tag checkbox
- Click the Save button on top of screen to save your changes.
Visual Indicator
Once disabled, the tag will show as “Disabled” on your My Records page, making it easy to see which tags are currently inactive.
Disabling a tag is reversible via the same procedure if you recover the tag – or update its contents such that sensitive data is not accessible.
Important Notes
Other Tags Still Work
Disabling a tag does NOT disable the record it’s linked to.
If you have multiple tags linked to the same record, only the disabled tag stops working. The other tags continue to function normally.
Example: You have a Medical ID record linked to a pendant, wristband, and wallet card. If you lose the pendant and disable it, your wristband and wallet card still work perfectly.
Alternative: Use a Recovery Tag
Instead of disabling a lost tag, consider setting up your tags so a lost tag only shows contact information for return, while keeping emergency information password protected. This way, someone who finds it can return it to you.