Warranty Replacement Guide

Your Dynotag comes with a lifetime warranty. Get a free replacement in the first year, then deeply discounted replacements anytime after. Replace your tag as many times as needed. Learn more about our warranty

⚠️ Important to Know:

  • Your new tag will have a different ID number and QR code. If you select the replace option at activation all your information will link to the new tag automatically.
  • You can have up to 2 replacements in progress at once. Complete at least one before starting a third.
Contents hide
1 How It Works (3 Easy Steps)
1.1 Step 1: Request Your Replacement
1.2 Step 2: Order Your New Tag
1.3 Step 3: Activate Your Replacement
2 Common Questions

How It Works (3 Easy Steps)

Step 1: Request Your Replacement

  1. Sign in and go to My Records
  2. Switch to “Show Tags” view (button at top right)
  3. Click on the tag you want to replace (example tag 1063-8482 below):

  1. Select “Warranty Replace” from the menu
  2. You’ll see the warranty information dialog

  1. Click the “Dynotag Store” button

You’ll receive a special coupon code automatically.

Step 2: Order Your New Tag

  1. In the store, click “View Deal” on your warranty coupon
  2. Choose your replacement tag and add to cart
  3. Complete checkout

Your replacement will ship with tracking. You’ll get email updates.

Step 3: Activate Your Replacement

When your new tag arrives, activate it normally at dynotag.com/activate. The system will detect it’s a warranty replacement and ask if you want to replace your old tag.

Click “Replace…” to:

  • Copy all content from your old tag to the new one
  • Remove the old tag from your account for privacy

Done! Your new tag is ready to use.

Common Questions

How many tags can I replace at once?

  • There can be two warranty replacements outstanding at a given time. 
  • A warranty replacement is handled as a special coupon issued by the system that is handled through the online store. 
  • As warranty replacement tags are activated, new warranty replacement requests can be made.

Do I need to contact support?
No, the process is fully automated.

What if I still have the damaged tag?
Just discard it after activation—no need to return it.

Can I replace a tag that was already replaced?
Yes, indefinitely. We track from your original purchase date.

Pro tip: If you know your tag ID (nnnn-nnnn), go directly to dynotag.com/store and apply coupon code: warranty:nnnn-nnnn