Health Report Info

dynoRobotDynotag Cloud Service (DCS) automatically maintains your dynotag account and tags on a continuous basis.  In order to make sure your account and tags are working properly, DCS periodically checks your account and reports its findings in a “Health Report”, which provides a summary of your accounts, tags – and lists operational notes recommendations as needed.

In the header section,  you are shown

Total number of tags in your account

Tags with warnings
These tags have at least one issue that should be reviewed

Tags with errors
These tags have at least one issue that should be fixed

Dynomoney” store credits available
$1 DynoMoney = $1 USD for purchases at dynotag eStore.  You earn DynoMoney when friends in your social networks make dynotag referral purchases using your referral links.  (learn more)

Recent Statistics
You are then shown the “Recent Statistics” – typically showing the changes since the last report. The “changes since…” date is shown in the next line.

Below is a list of conditions that can be logged in the “Health Check” section of the report.  Click the link on message code for more detailed information.

Messages are ranked:

  • greenDot.png  info
    Informational message. Observation and recommended action(s) are presented,  your implementation of any recommendations is optional.
  • orangeDot.png  warn
    Warning.  Observation and recommended action(s) are presented, your review of the issue(s) noted is strongly recommended.
  • redDot.png  error
    Error condition detected. Observation and recommended action(s) are presented,  your action is required to remedy the issue.

When your account and tags are shown in the report, each item is given an overall rating as follows:

check-mark-2180770_640There are no issues that require immediate attention. Minor issues or suggestions may be made – but your dynotags should be operational as configured.

GreenQuestion We suggest you review and optionally address the issues noted.
While your dynotags are operational, they may perform better if suggestions are implemented.

attention-2180765_640Immediate attention is needed for proper operations.
Review the issues listed and resolve them for proper operation of your dynotags.

You will be presented an overall account health assessment, followed by a “My Account” review and then individual tag reports as needed.

“My Account” related messages.  Click the link for detailed explanation.
emailsDisabled – error – No emails can be sent to your email address – this can prevent your purchases and tags from working as expected.
acctaddress – info – An account contact address can be useful.
acctaddress2 – info – An account contact alternative address can be useful.
acctemail – info – An account contact email address is often useful.
acctimage – info – An account image can be useful especially for company logos.
acctname – info – An account contact name can be useful.
acctphone – info – An account contact phone number is often useful

Tag related messages.  Click the link for detailed explanation.
cpw – warn – The password is more complex than the default activation code
disabled – warn – Currently disabled
pw – warn – Password protected – which creates extra steps for finders
noclone – error – Clone tag without a valid reference to another tag
nocontact – warn – Doesn’t use any of the standard contact information
nofile – error – File tag without an attached file
nofilepw – info – Has attached files which you can password protect if they contain private information.
nofiles – info – Emergency tag, but doesn’t have attached files. These are often used to provide medical details
nolog – info – Isn’t using the log book
nonotify – info – View notifications are turned off
nopetphoto – info – Perhaps include a photo of your pet
nophoto – info – Perhaps include a photo of your tagged items
nohint – error – Password protected without a password hint
noreminder – info – You can set a reminder on this tag
noedit – warn – This has not been edited since it was activated
notnamed – warn – A better name would make this tag easier to recognise
nourl – error – An internet tag without a URL to be opened
wused – warn – Warranty used and awaiting replacement


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emailsDisabled:
redDot.png error

Your email address is currently in-operational!

Unfortunately, no emails can be sent from the Dynotag store regardless of your current notification preferences.

Typical causes are:

  • You issue a spam complaint to an email from noreply@dynotag.com
  • Unsubscribe generally
  • If your email address is invalid
  • If your mail service is down, or
  • Your email service is blocking our emails.

Our recommendation is to clear this status and unsubscribe from specific types of emails by editing your notification preferences in your account settings. This will allow you, for example, to receive shipping updates while not getting promotions.

You can clear blocked status by opening your store account and selecting “Clear Email Status” from the menu. This menu item only displays when your email address is blocked. To access your store account from your tag service, select Store Account from the menu

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acctaddress:
greenDot.png  info
Your “My Account” page does not have an “Primary Address” field defined.

Entering your primary contact address is recommended. You can choose which tags should display it or not easily by clicking the corresponding checkbox in the Tag’s Management page.

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acctaddress2:
greenDot.png  info
Your “My Account” page does not have an “Alternate Address” field defined.

Entering an alternate address makes it easy to display your work address or a secondary property address easy in your tags. You can choose which tags should display it or not easily by clicking the corresponding checkbox in the Tag’s Management page. 

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acctemail:
greenDot.png  info
Your “My Account” page has no “Contact Email Address” defined.

Your contact email address does not have to be the same one as the login email address. Tags you own may automatically show this if you choose so on the individual tag. You can choose which tags should display it or not easily by clicking the corresponding checkbox in the Tag’s Management page.

When your tag is viewed on a smartphone, any Contact Email Address shown are displayed as hot links – meaning that all the viewer has to do to contact you is click the email address displayed – and send you a quick message.  That makes it easy for third parties to contact you when they need to.

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acctimage:
greenDot.png  info
Your “My Account” page has no “Account Image” uploaded.

The account image can be any image, such as a photo of the owner or the logo of the organization owning the account.  It can also serve as the default image for your tags when you check the tag’s “Show account picture if tag picture isn’t set” option. This is useful especially for company logos – when you want all your tags to by default show your company logo when viewed by third parties. You can of course easily upload a different “Tag Picture” for each tag if you want that tag to display a different image when viewed…

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acctname:
greenDot.png  info
Your “My Account” page has no “User Name” defined.  User Name is used to display the “Owner” name of the tag when the tag is viewed. This may be any name, nickname or title of  your choosing – although the owner’s proper name makes sense for most purposes. Tags you own may automatically show this if you choose so on the individual tag. You can choose which tags should display it or not easily by clicking the corresponding checkbox in the Tag’s Management page.

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acctphone:
greenDot.png  info
Your “My Account” page has no “Phone Number” defined.

There are three different phone numbers you can add for   Cell, Home or Work.  Tags you own may automatically show the phone number(s) if you choose so on the individual tag. You can choose which tags should display which number easily by clicking the corresponding checkbox in the Tag’s Management page.  

When your tag is viewed on a smartphone, any phone numbers shown are displayed as hot links – meaning that all the viewer has to do to contact you is click the phone number shown.  That makes it easy for third parties to contact you when they need to.

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cpw:
orangeDot.png  warning
Non-standard password used.

The tag is protected by a password that is different than the built-in “Activation Code” based password strategy.   Please make sure the tag is usable, meaning that the “Password Hint” is meaningful for a qualified third party to access the tag information when needed.

You can simply ask a friend to view your tag – and see if that works as intended.

Example of a workable hint/password scenario:

Hint:  “What is 5 + 8”
Password: “13”
Notes: This is an acceptable password to make sure the tag is viewed by a human.
Using built-in activation code as a password is superior – because the dynotag system assigns a different random 4 digit “activation code” for each physical dynotag entity – which cannot be guessed without physical view of the tag.

Example of an unworkable hint/password scenario:

Hint:  “What’s the model of dad’s Chevy?”
Password: “Malibu”
Notes: This is NOT an acceptable password for a third party person outside the family!  Chevrolet makes dozens of models/makes so such a password effectively renders the tag inaccessible.

Under normal circumstances, we suggest you employ the built-in password strategy of using the “Activation Code” as the password with the built-in password hint.

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disabled:
orangeDot.png  warning
This tag is marked “Disabled” which renders it completely inaccessible for third parties.

To enable this tag, in the tag’s management page, in the “Advanced” settings area, there is a checkbox titled “Enabled?” – which needs to be checked.

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pw:
orangeDot.png  warning
This tag is password protected, which creates extra steps for finders.

Whether or not one should use password protection for a tag is a sensitive subject.  On a publicly viewable tag – the information can be viewed easily by third parties, even when they are not physically next to the tag.   When the tag is password protected, information is more secure – as a password must be entered in response to a “Hint/Challenge” display.

One thing to note is the tag owner can enable/disable the access protection on a tag at any point in time. This means a tag can be password protected until the owner decides it will become publicly accessible.

The right answer varies for each tag.  For example, Dynotag Emergency Info / SuperMedID tags come with “Password Enabled” by default – as they are likely to contain sensitive information that should not be available publicly.

We suggest you check our Frequently Asked Questions (FAQ) Best Practices section .

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noclone:
redDot.png  error
This is a clone tag without a reference to a “Base Tag”.

An anomalous condition that should not normally occur. This may happen when a “base tag” that is pointed to by one or more “clone tags” is “reset”, resulting in lingering clone tags.

This tag is not operational until fixed. We suggest you identify a base tag you want this clone tag to point to.

More information about clone tags can be found in this FAQ article

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nocontact:
orangeDot.png  warning
The tag is not using any of the standard contact information.

Unless you are providing enough information in other form fields, there may be insufficient information in this dynotag to work for you!

We suggest you either check out the “Tag Owner Preview” in the tag management form – or have a friend visit your tag to verify that you indeed have enough information displayed – and add more information if needed.

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nofile:
redDot.png  error
This is a tag using the “File Tag” template but it does not have an associated file.

Most likely scenario is changing the tag template to  “File Tag” template and forgetting to upload a file into the tag.

The tag is not operational until a file is loaded – simply upload the desired file in the tag management form – and save the tag.

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nofilepw:
greenDot.png  info
You have attached file(s) for this tag which are not password protected – and are thus viewable by anyone who can view the tag.

When using a “File Cabinet” in a tag, attaching multiple files to it, Dynotag multi-level security feature enables you to set a different access hint/password for each file.  This optional feature introduces an additional level of security for files containing sensitive information.

Please review the files attached to this tag to confirm that they do not merit engagement of a specific password.   If they do, you can add the challenge question / hint and  the password in the tag’s management form.

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nofiles:
greenDot.png  info
This is an Emergency Contact Information / SuperMedID tag that does not have any files attached.  Typically files such as permission for treatment, proof of insurance and detailed information forms are attached to such tags.

We suggest you check our Frequently Asked Questions (FAQ) Best Practices section for recommendations.

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nolog:
greenDot.png  info
Your tag does not have the “Log Book” functionality engaged.

The “Log Book” feature is built-in to “Gold” level dynotags. It is a popular and useful feature enabling the owner to attach a “Log Book” to the tag.  The log may have entries for maintenance, doctor visits, repairs, etc.

The dynotag Log Book feature can be quite powerful – as third parties can also add entries to the tag.   You can set the Log Book entries to be gated with a password (so not everyone can add a log entry) or moderate them (approve which entries will get posted).

More information can be found in this FAQ article.

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nonotify:
greenDot.png  info
Your tag has “Tag View Notifications” turned off.

By default, “Gold” level tags come with Tag View Notifications enabled. Silver level tags do not have this feature available.

This means you will not receive any notifications when this tag is viewed. Tag views will still get logged into the tag’s “Access Log”, regardless of this setting.

Turning the “Tag View Notifications” may be desirable if you are using a tag for certain purposes, such as posting a map at a fixed location – that is viewed often – and would cause too many view notification messages.

To enable it, simply click “Email When Viewed” checkbox in your tag’s management form.

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nopetphoto:
greenDot.png  info
You have a pet tag without a photo.

While not required, it makes sense to upload a nice photo of your pet as the tag image and is the recommended practice.

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nophoto:
greenDot.png  info
Your tag does not have a “Tag Picture” loaded.   You can load any photo, drawing or similar still image.

  • For property tags,  we suggest taking a photo of the property the tag is attached to – and loading that.   This makes it easy to answer any questions like “what did your property look like?”.
  • For Emergency Contact Information / SuperMedID tags, a photo of the person wearing the tag makes sense.
  • For Asset Tags, a photo of the asset the tag is attached to may be relevant…

We suggest you do NOT take a photo of the tag and upload that for the tag picture – as it may divulge sensitive information (such as the tag password) in the photo.  Anyone who is viewing your tag physically already knows what your tag looks like – so it is of no help in most cases.

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nohint:
redDot.png  error
Password protected tag has no “Hint”.

This tag has a password defined but “Password Hint” or “Challenge” field is empty.

Effectively, the tag is inaccessible to anyone who does not know the password by other means.  For example, our larger tags have room for notes – so one can scribble the password on the tag – and not provide any hints about it.

In most cases, an empty “Password Hint” field is not intentional.

We suggest you view the Non-standard Complex Password entry above to learn more on this issue.

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noreminder:
greenDot.png  info
Your tag does not have the “Reminder” functionality engaged.

The “Reminder” feature is built-in to “Gold” level dynotags. It is a popular and useful feature enabling the owner to receive a “Reminder Notification” from the tag. This is useful when the tagged entity needs to take action on a certain future date, such as renewing a license, changing an air filter, replacing the oil of the lawn mower, etc.

While optional, it is available for you to use.

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noedit:
orangeDot.png  warning
This tag has not been edited since it was activated.

If you have filled most information in your “My Account” screen and are activating property tags, several pieces of information is automatically displayed when your tag is viewed. In such cases, you may decide the information displayed by default is sufficient.

However, if you do not have enough information in your  “My Account” screen, and you never edit/update the tag information via its form – your tag may not be serving you as well as it can.

We suggest you either check out the “Tag Owner Preview” in the tag management form – or have a friend visit your tag to verify that you indeed have enough information displayed – and add more information if needed.

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notnamed:
orangeDot.png  warning

Your tag’s title is empty or is using the automatically generated title.

When you activate a tag, it receives an auto-generated title such as

“My dynotag smart tag 1234-5678”

While not incorrect, this is not as useful as it can be.   For example, making the title

“Red Samsonite Ziplite 3.0 Hardside Spinner”

makes the tag easier to recognize in your list of tags.

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nourl:
redDot.png  error
An Internet tag without an URL to jump to.

This tag is set up with the “Internet Tag” template – meaning that it will forward the tag viewer to another destination in the Internet, however, NO destination address was entered.

The tag is inoperational until you address this issue.  On the tag’s management form, simply enter the destination URL and save…

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wused:
orangeDot.png  warning
Warranty is used and awaiting replacement.

This tag was used in an automated warranty claim – to receive a replacement tag.  Presumably a replacement tag was obtained using the warranty coupon and is en route to you.

During activation, the dynotag system will ask if the new tag being activated is a replacement tag for one of the pending warranty claims in this account.  If yes, the new tag will automatically inherit the contents of this old one and decommission the old tag for a seamless replacement.   Else, this warranty claimed tag will stay in the “pending warranty replacement” state.

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