FAQ

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Answers to Frequently Asked Questions from our user community.

  • Did you just scan a Dynotag Smart ID?  Here is an explanation of  what you are viewing.
  • Visit our videos page for step-by-step  Smart ID setup, usage and explainer videos.
  • Got a new SuperID Smart Tag?  Go to our How to…  section for setup and security tips.
  • You do not need a special dynotag iOS or Android app to set up or view dynotags! See  Web App
  • Use our amazing self-service, automated Lifetime Warranty replacement process to replace your ID tags anytime, for any reason, as often as you need.
  • How to set up SuperIDs for your family? Check out Lisa Miller’s example setup
  • View a real SuperIDs Medical ID: Explore Lisa’s SuperAlert Medical ID record here!
  •  Want to try a SuperAlert® Smart Medical ID Card,  FREE?  Click  here to get one!
  • Check out these testimonials from happy users!
  • Are you a user who created a dynotag account before late 2020?
    If so, your account was automatically upgraded to enjoy these new features – now standard for all newly created accounts.
  • You can get different SuperID tags and link them to the same Information record as you need.
    This is very useful for Medical IDs and several other Smart ID types. (learn more)  See Video

Basics:

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