Answers to frequent questions from our users.
For user guides, visit the Documentation area.
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Jump directly to area of interest:
- What are dynotags? (Or, alternative explanation in everyday terms)
- What features do dynotags offer?
- What are dynotag product offerings?
- How can I obtain your products?
- Example tags: Actual dynotag sample tags you can review now!
- “How it works” diagram – for Product Recovery and Emergency Contact Information applications.
- Gold level and Silver level tags explained. See “Pricing“
- How can I erase contents of a tag I activated? See “Factory Reset“
- What sets dynotag “Pet Tags” apart?
- What sets dynotag “Property Recovery” products apart?
- What sets dynotag “Emergency Contact Information” products apart?
- Why dynotag “Asset Tracking” tags?
- How does dynotag “Passive Location Tracking” functionality work?
- Do you have a REAL-TIME location tracking solution available?
- DynoIQ ™ – A quick list of concepts and capabilities…
- What are dynotag “Tag Templates”?
- Security and Passwords
- What is the FREE “Good Samaritan Rewards Program” for dynotag owners?
- How long is the warranty on dynotag merchandise?
- What are IDENTICAL tags and UNIQUE tags?
- How do I “clone” a tag to get a “duplicate” of a tag?
- What are “Clone Tags”?
- What is “Activation?”
- What is “Block Activation”?
- What are dynotag “Tag Groups” ?
- What is the dynotag Webapp
- Browser support
- “Warnings” in the tag “Manage” screen
- Recover from a forgotten password
- How do I go about scanning QR codes?
- How do I activate a dynotag?
- How do I navigate the “My Tags” screen?
- How do I edit a dynotag?
- How do I upload files to my tag?
- How do I test my tags?
- How do I eliminate tag views by unauthorized entities?
- How do I use the Log Book functionality?
- How do I put a dynotag on my business card?
- How do I notify multiple emails when my tag is viewed?
- How do I use “Groups” to group my tags by usage?
- How can I export tag data to Excel?
- How can I receive SMS text messages for my notifications?
- Can eStore ship to APO / FPO / DPO destinations?